Juust Pack™ Support

Your packing list, dealt as a deck of cards.

Contact

Use the contact form. Please include your iPhone model, iOS version and, if it's about a trip, where it was going and for how long.

Hello Mars LLC · 2125 15th St NW · Washington, DC 20009 · United States

Common questions

How much does Juust Pack cost?
Every feature is free for 2 weeks. Then Juust Pack Plus is $0.99 a month or $6.99 a year (prices vary by country), renewing automatically until you cancel.

How do I cancel or change my plan?
In Juust Pack: Settings › Juust Pack Plus. Or on your iPhone: Settings › your name › Subscriptions › Juust Pack. Cancel at least 24 hours before the period ends to avoid the next charge.

I already subscribed on another device. How do I unlock this one?
Sign in with the same Apple Account and tap Restore purchases on the Juust Pack Plus screen.

How does it work?
Tell it where you're going and for how long. It deals a deck, one card per thing to pack. Keep the ones you want, add your own, then tick them into the bag. Settings › How it works shows it in two minutes.

What's the difference between a forecast and an estimate?
Up to about two weeks before a trip, the weather is a forecast. Further ahead, it's an estimate: the typical weather for those dates. The estimate is replaced by the forecast on its own once the trip comes within range.

I deleted a trip by mistake.
Thrown-away trips wait 30 days in Settings › Bin. Open it and bring the trip back.

How do I move my trips to a new iPhone?
Your trips live on your iPhone and travel with its backup. Restore the new iPhone from an iCloud or computer backup of the old one.

How do I change the app's language?
Settings › Language. Juust Pack speaks 24 languages and can follow your iPhone or use its own.

How do I switch between centimetres and inches, or °C and °F?
Settings › Units for bags and weights, and Settings › Temperature for weather cards. Both follow your iPhone until you change them.

Can I print or share my list?
Settings › Share: a PDF to print or save, a checklist for Notes, or a list in Reminders with one to-do per card.

Does it work with ViAgenda?
Yes. Open a trip file from ViAgenda in Juust Pack to deal its deck, or send a Juust Pack trip to ViAgenda from Settings › Share.

Does Juust Pack need my location?
No. It only uses the destination you type.

Credits

Weather forecasts by Open-Meteo.com (CC BY 4.0). Typical weather for later dates from Apple Weather (data sources). Country flags: circle-flags by HatScripts (MIT License).

Juust Pack™ is a trademark of Hello Mars LLC.